Over the past year and a half, the baggage handling systems (BHS) of many airports have been set in snooze mode as global air traffic dropped and numerous airports were left empty during the pandemic. Now as vaccines begin to do their job and people are venturing out to travel again, airports need to ramp up their BHS operations to deal with resumed baggage volumes.
Here are the top tips from our team of Hotline and remote access experts on how best to reactivate your BHS for a smooth operation and optimal performance.
In our experience, a BHS that has been dormant for some time can encounter electrical, mechanical or software issues when operations resume. To avoid potential issues when commencing your operations again, these are the top three things we recommend you do before reactivating your baggage handling:
These measures are fundamental to ensuring smooth operations and is the advice we offer all systems operators when commissioning a system on site or providing our regular on-site advisory service.
In addition to the above, we also have some special advice for the airport that is equipped with a modern individual carrier system (ICS) such as the CrisBag® system, the tote-based ICS:
And our final word of advice for all airports: during production, the system’s alarms will pop up from time to time. It’s therefore always important to conduct daily checks of your alarms after production to identify those areas with the most alarm activity in order to troubleshoot and remedy the problem areas.
This is where data analytics tools can be so helpful for the BHS professional. With data analytics, you will get an overview of patterns and problem areas within the system, providing you with an accurate picture of where to dedicate your maintenance efforts. Being able to identify specific elements of the system requiring immediate attention will not only save time, it will prevent many unwanted stops and ensure the system is stable. Maintenance staff can focus on the ‘real’ issues, while operations can get on top of their system performance, without being caught off guard.
As airports seek to recover revenue while progressing their operations generally, it will be essential that their baggage handling systems are up to the levels of usual operations. By following our recommended steps, airports will be well on the way to ensuring their dormant systems are reactivated for smooth and efficient baggage handling.